Arch systems status page

Arch systems status page

Information about Arch systems operations.

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Website

Our company public facing website
Up and running

Arch Portal

Our platform for investors to manage private investments
Up and running

Client API

A JSON HTTP API for Arch customers
Up and running

Arch Fund Services

Our platform for funds to manage their investments
Up and running

Past events

1h 32m
Intermittent Authentication Outage

Issue identified: users were incorrectly redirected to arch.co after login

Resolved(2:00pm EST): The root cause of this issue was discovered and fixed. This issue affected all users.

–

Issue identified: users see a blank screen after logging in.

Update: we are continuing to investigate this issue.

+
Arch Portal

was

Disrupted

in under a minute
Temporary Outage


Issue identified: Arch resources, including our website, were temporarily unavailable. (13:05 — Mar 28)
Resolved: All services are up and appear stable.

+
Arch Portal

was

Down

in under a minute
Temporary Outage


Issue identified: Our public website was temporarily unavailable. User portal and all other parts of system are not affected. (17:30 — Apr 8)
Resolved: All services are up and appear stable.

+
Arch Portal

was

Down

10m
Temporary Outage


Issue identified: Our user portal and public website are unreachable. We are investigating. (23:01 — Mar 1)
Resolved: All services are up and appear stable.

+
Arch Portal

was

Down

15m
Connectivity failure


Issue identified: Our user portal and public website are unreachable due to an issue with haproxy. We are investigating. (23:03 — Feb 1)
Resolved: All services are up and appear stable.

+
Arch Portal

was

Down

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